Terms and Conditions

CAROUSEL SOFTWARE TERMS AND CONDITIONS

Jun 2, 2025

CAROUSEL SOFTWARE TERMS AND CONDITIONS

Effective Date: May 2025

These Terms and Conditions ("Agreement") are entered into between onCarousel Inc. (doing business as

Carousel) and the Customer (defined below). By accessing or using Carousel's services, you agree to be

bound by the terms of this Agreement. If you do not agree, do not access or use the Services.

1. DEFINITIONS

"Customer" means any person or entity that creates a Workspace or accesses Carousel Services.

"Applicant" means any person who submits personal and financial information through the Carousel

Point-of-Service (PoS) interface.

"Workspace Owner" means a Customer who uses Carousel to collect data from Applicants for internal

evaluation or operational purposes.

"Services" means Carousel's software products, Point-of-Service interfaces, portals, APIs, dashboards, and

related functionalities.

"Data" means all information submitted through the Services, including but not limited to personal

identification information, KYC documents, financial data, and credit information.

"PoS" (Point of Service) means the web or app-based interface where Applicants submit required information

to Workspace Owners through Carousel.

"Confidential Information" means all non-public, sensitive, or proprietary information disclosed by either party

in connection with the Services.

"User" means any authorized user of the Services, including both Workspace Owners and Applicants.

2. USE OF SERVICES

2.1 Service Access: Carousel provides a unified interface for Workspace Owners to collect information from

Applicants. Applicants access the PoS to submit data, which is made available to Workspace Owners via

secure channels.

2.2 No Financial Obligation to Applicants: Applicants are not charged by Carousel for use of the PoS.

Carousel does not offer credit, loans, or financial advice.

2.3 Customer Responsibilities:

- Workspace Owners are responsible for securing appropriate consent from Applicants.

- Applicants must provide accurate and lawful information.- Both Workspace Owners and Applicants agree to use the Services in compliance with this Agreement.

3. DATA PRIVACY AND SECURITY

3.1 Data Collected: Carousel collects the following data through the PoS interface:

- Personally identifiable information (e.g., name, address, DOB)

- KYC documents (e.g., government IDs, utility bills)

- Financial data (e.g., bank account details, transaction history)

- Credit information (e.g., credit reports, scores)

3.2 How Data is Collected:

- Direct user input via the PoS

- API integrations with banking, credit, or identity verification platforms

- Documents uploaded by Applicants

3.3 Purpose of Collection:

- To transmit accurate and secure information to Workspace Owners

- To facilitate workflows that depend on banking, credit, or identity data

3.4 Data Usage and Storage:

- Carousel does not use submitted data for marketing, resale, or profiling

- Data is stored using industry-standard encryption

- Access to personal data is restricted to personnel on a need-to-know basis only

3.5 Data Retention and Deletion:

- Data is retained for as long as necessary to provide Services

- Applicants may request deletion of their data, subject to Workspace Owner's obligations

3.6 User Rights:

- Applicants may request access to, correction of, or deletion of their data

- Workspace Owners must respond to data subject requests in accordance with applicable obligations

4. MESSAGING AND COMMUNICATION

4.1 Consent to Communication: By using the Services, Applicants and Workspace Owners consent to receive

communications via email, SMS, or in-app notifications regarding:

- Account activity

- Application status

- Requests for additional documentation

4.2 Automated Messages: Some communications may be automated and triggered by system activity (e.g.,incomplete applications).

4.3 Opt-Out: Users may opt out of non-essential communications at any time via account settings or provided

opt-out links. However, transactional communications (e.g., identity verification, critical updates) are essential

to the operation of the service.

5. ROLE OF CAROUSEL

- Carousel is a technology platform that facilitates the collection and secure transfer of data.

- Carousel does not evaluate applications, make credit decisions, or guarantee outcomes.

- Carousel does not assume responsibility for how Workspace Owners use Applicant data once received.

6. LIMITATION OF LIABILITY

6.1 No Warranty: Services are provided "as-is" without warranties of any kind. Carousel disclaims all

warranties, express or implied, including fitness for a particular purpose and non-infringement.

6.2 No Liability for Decisions: Carousel shall not be liable for:

- Workspace Owner decisions or actions

- Financial or legal outcomes based on data submitted via the Services

- Errors, omissions, or delays caused by third-party APIs or integrations

6.3 Cap on Damages: To the maximum extent permitted by law, Carousel's liability shall not exceed $100

CAD or the amount paid by the Customer for the Services in the preceding 6 months (whichever is greater).

7. INTELLECTUAL PROPERTY

All rights, title, and interest in the Services, including all software, content, and underlying technologies,

remain the exclusive property of Carousel.

8. TERMINATION

Carousel may suspend or terminate access to Services if a Customer violates this Agreement or uses the

Services for unlawful purposes. Users may discontinue use at any time.

9. CHANGES TO TERMS

Carousel may update these Terms at any time. Users will be notified of material changes via email or in-app

notice. Continued use of the Services constitutes acceptance of the revised Terms.

10. CONTACT INFORMATIONFor questions about this Agreement or to exercise your data rights, please contact:

Carousel - legal@oncarousel.com

By using Carousel's Services, you agree to these Terms and Conditions.